Can I reply to reviews from Ertori?

No. Ertori is read-only on purpose and never posts replies. Answer in App Store Connect or Play Console.

How are reviews matched to projects?

Each review belongs to the app it was written for, and each app belongs to a project. When the iOS and Android versions of a product share a project, their reviews show under one name.

How soon does a new review show up?

Within about an hour for the App Store. Google Play reviews arrive with Google's report files 3 to 7 days later, or within an hour if you granted Reply to reviews. A 1 or 2 star review also stays in important changes for three days.

Can Claude go through my reviews?

On Pro, ask your Claude for this week's bad reviews, everything that mentions crashes, or a summary per app. It can filter by project, status, stars and a search word.

Every new store review for every app, in one place

Reviews are the quickest sign that a release broke something, and they're split across two consoles and every app you have. App Store Connect lists them per app; Play Console does the same. Five apps on two stores is ten places to check after each release.

Ertori collects them in one feed, newest first, labelled by project, store, country and stars. You mark each review new, read or archived, and any 1 or 2 star review from the last three days also appears in important changes on the main screen.

Connect App Store free

What you get

App Store reviews for every app in the team, checked hourly, with title, text, stars, country and nickname.
Google Play reviews with text, including the app version and the reviewer's language: the full history from Google's monthly review files, a few days late, or hourly with the optional Reply to reviews permission.
Feedback from D1 tables and your sites' Feedback button in the same list.
Filters by project, status and star rating, plus search.
The average Rating per project for the period, next to downloads and revenue.

In Ertori	From App Store
Downloads	Sales report: units of first-time downloads (product types 1, 1F, 1T, F1). Without a vendor number: App Downloads analytics report, first-time downloads
Views	Analytics report: product page views
Impressions	Analytics report: impressions
Revenue	Sales report: units × customer price, converted to USD. Without a vendor number: App Store Purchases analytics report, sales in USD
Proceeds	Sales report: units × developer proceeds, converted to USD. Without a vendor number: App Store Purchases analytics report, proceeds in USD
Rating	Average stars of reviews received

Good to know

Google Play reviews land a few days late

Google's reviews API covers only the last week and needs a permission that also allows replying, so Ertori reads the monthly review files instead: every review back to launch, 3 to 7 days after it was written. Star-only ratings without text aren't in the feed.

App Store reviews may carry no version

Apple's API doesn't say which app version a review was written for. With a Sales key Ertori reads Apple's public review pages, which do include it. Google Play reviews include the version too.

A Sales key reads reviews from Apple's public pages

Apple doesn't let the Sales or Finance role read ratings and reviews through its API. Ertori then reads Apple's public review pages for every country your apps have ratings in: the latest 500 per country. Countries that already have reviews are checked hourly, the rest once a day.

Questions

Can I reply to reviews from Ertori?: No. Ertori is read-only on purpose and never posts replies. Answer in App Store Connect or Play Console.
How are reviews matched to projects?: Each review belongs to the app it was written for, and each app belongs to a project. When the iOS and Android versions of a product share a project, their reviews show under one name.
How soon does a new review show up?: Within about an hour for the App Store. Google Play reviews arrive with Google's report files 3 to 7 days later, or within an hour if you granted Reply to reviews. A 1 or 2 star review also stays in important changes for three days.
Can Claude go through my reviews?: On Pro, ask your Claude for this week's bad reviews, everything that mentions crashes, or a summary per app. It can filter by project, status, stars and a search word.

How to connect — API key

1Open Users and Access → Integrations → App Store Connect API. Only the Account Holder or an Admin can do this.
2On the Team Keys tab click + (Generate API Key). Name it after this dashboard.
3For Access choose Sales. Apple suggests this role for sharing reports with another service; in Apple's role table it can only view sales, analytics and your team's user list.
4Click Download next to the new key to get the .p8 file — Apple shows the download only once.
5Copy the Issuer ID (above the table) and the Key ID (in the key's row).
6For downloads and proceeds, open Payments and Financial Reports: the vendor number is the number at the top left, under your name.

Refresh: Reviews: hourly. Downloads and proceeds: Apple publishes daily sales reports around 8 am Pacific. Page views: Apple's analytics reports start 1–2 days after analytics is switched on, then arrive daily.
History: Up to 365 days of daily sales. Analytics from the day it's switched on, or earlier if Apple already holds a one-time snapshot. With a Sales key, reviews come from Apple's public pages: the latest 500 per country.
Access: Sales role. Apple has no read-only key. Sales is the narrowest role that reads sales and analytics reports, and Apple's role table gives it view rights only. It can't read reviews, so we take them from Apple's public review pages. Switching analytics on needs an Admin key once; we use it for that request and don't store it.